Shipping & Returns

Shipping

International Express Service for all international deliveries. The orders are usually dispatched within 48 hours from the order date. We will provide you a tracking number for tracking online immediately when the goods are dispatched. Free Shipping 5-7 working days to for door to door delivery.

Returns

Cancellation of an order must be requested before the order has been dispatched. After orders placing we process all orders within 6-8 hours, so we are not always able to cancel an order after it is placed.

Cancellation requests after the order has been dispatched will be treated in accordance with Return Exchange Policy.

Exchanges

We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 7 working days".

If you want to take the exchange & return policy, please contact us. Promise that all items sent back to us are in their original condition (no worn, altered or washed, with all tags attached).

All returned items are subject to a restocking fee and a shopping cost. We claim that we do not cover the restocking fee and shopping cost.

We accept exchanges and returns for a different size or color within 30 days from the original order dispatch date. If you would like to exchange items, you could return with a refund (as per Return policy) and place a new order for you.

When you get our feedback, you will get the shipping address. All returned items should be sent to the correct address!

Additionally, we recommend that you should pay the insurance for items, as we cannot be responsible for lost shipments.

Warmly welcome to our Louboutin Outlet store! If you have any question, please send the email to sales@clouboutinshoesusa.com.